Survey/Reviews
Send surveys links to patients when the sentiment is still positive and experience is fresh. As soon as patient steps out of appointment, send them survey links. With our innovative solution, get notified as soon as patient responds to survey link. Positive feedback can always be posted on Google, Yelp or Facebook.. Additionally, save negative feedback in Practice management software as guideline for future improvements.
More than likely, the idea of managing your reputation on different sites ranging from Facebook to Google to Yelp is a stressful and overwhelming one. Fortunately, our feature allows you to see all customer interactions and online reviews in a single dashboard. Your employees can use our feature to request reviews, get notified that patient has responded in real-time, and even exchange text messages with potential customers.
